Organisational substance dependencyrisk services
We help organisations identify and manage substance dependency risk through structured assessment, prevention, mitigation planning and coordinated intervention and recovery support.
Engagements are structured around the organisation's needs, existing systems, responsibilities and agreed outcomes.
Five stages One connected approach
Stage 01 / 05 · Diagnose
Risk assessment and visibility
Assess existing substance dependency risk controls, policies, workplace culture, access and business exposure. Validate and prioritise gaps by likelihood, business impact and control effectiveness.
What happens
Potential assessment areas
- Existing workplace policies and controls
- Workplace culture and access considerations
- Relevant operational and business exposure
- Existing escalation and referral arrangements
- Relevant documents and available information
- Gaps requiring prioritisation
Assessment process
- Review relevant documents and information.
- Validate relevant gaps with the organisation.
- Prioritise findings according to agreed likelihood, business impact and control effectiveness criteria.
- Recommend practical actions appropriate to the agreed scope.
Expected output
Risk assessment and prioritised recommended actions, with assessment criteria agreed for the engagement.
Assessment criteria, information requirements, scope and deliverables are agreed for each engagement. This is an organisational risk assessment, not a full audit, legal opinion, clinical assessment or formal certification.
Specific services, deliverables and measures depend on the scope agreed with each organisation. Not every engagement includes every stage.
From a potential control gap to a clearer response
Imagine an organisation where a driver may be affected by alcohol before a scheduled dispatch. If the organisation lacks a clear escalation and release-decision process, it may face potential safety concerns, operational disruption, delivery delays, disputes and reputational harm.
- Step 1
Identify
Review relevant workplace controls and escalation arrangements.
- Step 2
Clarify
Define who is responsible for raising concerns and making the appropriate dispatch decision.
- Step 3
Coordinate
Establish suitable escalation, referral and support pathways.
- Step 4
Review
Check whether agreed procedures are understood, documented and applied consistently.
Operations
Retains responsibility for dispatch and operational decisions.
HR
Coordinates relevant workplace processes and referral or reintegration arrangements within its authority.
Qualified providers
Deliver clinical assessment and treatment where needed.
This hypothetical scenario is for illustration only. It is not an actual client incident or a documented result achieved by The Human Recovery Project.
Protecting capability
Employee absence, recruitment, vacancy cover, onboarding and loss of institutional knowledge may create organisational costs.
Prevention and earlier, better-coordinated responses may help organisations protect capability and reduce avoidable disruption. Actual outcomes depend on the circumstances and the measures implemented.
Governance frameworks
Relevant governance, risk-management, occupational health and safety, and psychosocial-risk frameworks may inform the engagement, depending on the agreed scope and applicable requirements.
- King IV
- ISO 31000
- ISO 45001
- ISO 45003
Reference to a framework does not imply certification, accreditation or guaranteed compliance.
Wellbeing and organisational responsibility
Prevention, accessible support, recovery and inclusion can form part of a responsible organisational approach.
Organisational policies and employment decisions remain with the employer and its authorised representatives.
A clear, agreed process from first conversation to review
- 01
Understand the need
Discuss organisational concerns, existing policies and support arrangements, relevant stakeholders and desired outcomes.
- 02
Agree the scope
Define activities, responsibilities, deliverables, timing and commercial terms before work begins.
- 03
Deliver the agreed services
Conduct the agreed assessment, design, enablement or support activities.
- 04
Review and improve
Review agreed outcomes, document relevant recommendations and determine suitable next steps.
- Discuss Your Organisation's Needs
Every engagement starts with understanding your organisation
Share your priorities and current arrangements, and we'll discuss the next appropriate step.